How I Work

Clear process. Transparent pricing. No surprises.

Every project follows a proven process with milestone-based payments. You know exactly what to expect at every stage.

Working Philosophy

No Surprises

Fixed scope, fixed price for each milestone. You approve before we proceed.

Milestone-Based

Pay as we complete major phases. Never pay for work that isn't done.

Your Input Required

This is collaboration. I need your feedback, content, and decisions at key points.

Delivery Focused

Every milestone ends with something tangible you can review and approve.

The Process

Four clear milestones from start to finish

Discovery & Strategy

3-5 days 30% upfront

We define exactly what we're building and why.

✓ You Receive:

  • • Project specification document
  • • Sitemap and page list
  • • Feature breakdown
  • • Timeline and milestones
  • • Content requirements list

→ Your Role:

  • • Share your goals and requirements
  • • Provide brand assets (logo, colors, etc)
  • • Answer clarifying questions
  • • Approve the specification

Design & Prototyping

1-2 weeks 20% upon approval

Visual design and user experience before any code.

✓ You Receive:

  • • Wireframes for all pages
  • • Design mockups with your branding
  • • Mobile responsive designs
  • • Interactive prototype (if needed)
  • • Approved design ready for development

→ Your Role:

  • • Review designs promptly
  • • Provide feedback (1-2 revision rounds)
  • • Approve final designs
  • • Provide final content/copy if not done

Development & Build

2-4 weeks 30% at mid-point check-in

Building your website with clean, performant code.

✓ You Receive:

  • • Fully functional website
  • • All features working as specified
  • • Mobile responsive on all devices
  • • SEO optimization implemented
  • • Performance optimized (90+ scores)
  • • Staging site for your review

→ Your Role:

  • • Provide any remaining content
  • • Test the staging site
  • • Report any issues or bugs
  • • Approve functionality

Launch & Handoff

3-5 days 20% upon launch

Going live and ensuring you can manage your site.

✓ You Receive:

  • • Live website deployed
  • • SSL certificate configured
  • • Analytics setup and tracking
  • • Documentation for updates
  • • Training session (30-60 min)
  • • 30 days post-launch support

→ Your Role:

  • • Final review before launch
  • • Approve go-live
  • • Attend training session
  • • Test the live site

Payment Structure

Payments align with completed work

Project Start (Discovery)
Upfront to begin work
30%
Design Approval
When you approve designs
20%
Development Midpoint
Halfway through development
30%
Launch
When site goes live
20%

Important Notes:

  • • All payments are non-refundable for completed work
  • • Projects pause if payment is overdue
  • • Each payment is due within 3 business days of invoice
  • • Accepted: Bank transfer, Stripe, PayPal
  • • Optional maintenance plans available after launch

Typical Timeline

Service Business Website
5-10 pages
1-2 weeks
E-commerce Store
Product catalog
2-3 weeks
Custom Web Application
Complex features
3-5 weeks
WordPress Optimization
Existing site
3-5 days

Timeline depends on your feedback speed, content readiness, and project complexity.

What I Need From You

Timely Feedback

Quick responses keep projects on schedule. Delays in feedback extend the timeline.

Content Ready

Text, images, product info. The sooner you provide it, the faster we finish.

Clear Decisions

When I ask questions, decisive answers keep momentum. Indecision causes delays.

Single Point of Contact

One person makes decisions. Multiple stakeholders slow everything down.

Reasonable Expectations

I'll tell you what's realistic. Trust my expertise on timelines and approach.

What You Get

Professional Communication

Clear updates. No jargon. Prompt responses to questions.

Quality Work

Clean code. Fast performance. Built to last.

On-Time Delivery

If scope doesn't change, timeline doesn't change.

No Hidden Costs

The quote is the price. No surprise charges.

Honest Advice

I'll tell you what you need vs what you want.

Common Questions

Why 30% upfront?

Projects require significant planning before any visible work. Discovery and strategy take 1-2 weeks of dedicated time. The upfront payment ensures commitment from both sides.

What if I need changes after launch?

First 30 days: Bug fixes are free. Small tweaks are free. After 30 days: Hourly rate ($100-150/hr) or optional maintenance plan ($200-500/month).

What if I'm not happy with the design?

You get 2 revision rounds included. If we still can't align after that, we can pause the project. You keep the discovery work, I keep the payment for work completed.

Can I pay everything upfront?

Yes, if you prefer. Some clients do this for administrative simplicity. 5% discount for full payment upfront.

What if the project takes longer than expected?

If delays are my fault: I eat the extra time. If delays are from changing requirements or slow feedback: We discuss extending timeline or adjusting scope.

Do you offer payment plans?

For projects over $10,000, yes. We can structure monthly payments over 3-6 months with the project running in parallel.

Ready to Start?

First step is a free 30-minute consultation to discuss your project.

✓ Discuss your goals and requirements
✓ Review similar projects I've done
✓ Get a rough timeline and budget estimate
✓ Determine if we're a good fit
Schedule Free Consultation